Unofficial MSIwWind Homepage
Unofficia MSI Wind Homepage MSI Wind Forums MSI Wind Wiki MSI Wind Links MSI Wind Images IRC MSI Wind Chat


It is currently Sat Jul 04, 2009 12:18 am

All times are UTC




Post new topic Reply to topic  [ 147 posts ]  Go to page 1, 2, 3, 4, 5 ... 8  Next
Author Message
 Post subject: [BEWARE]Update3 New Winds use Sentelic NOT Synaptic TouchPad
PostPosted: Wed Aug 06, 2008 2:47 pm 
Offline
Wind User

Joined: Fri Jun 06, 2008 1:37 pm
Posts: 36
[UPDATE 3]
Good news: New drivers are now available to disable "tap to click" --thanks PsychoMania
ftp://valhalla.sentelic.com/Driver/FSP_8332_ALL_WHQL.rar

Bad news: Future driver updates will never enable true "slide to scroll" due to "Synaptics’ Patent." -- thanks erikw
http://forums.msiwind.net/post33836.html#p33836
[/UPDATE 3]


[UPDATE 2]
You can now download the "new" drivers for the new 6 cell U100 Winds here:
http://www.msi-technology.de/index.php?func=downloaddetail&type=driver&maincat_no=135&prod_no=1474

I have installed them and find that they are complete rubbish.
    1. True Slide Scroll does not exist. The Sentelic touchpad only supports click zones for scrolling, kind of like a mouse wheel emulator.
    2. Vertical scrolling does not work, even with the click zones!
    3. "Disable pad while typing" was inconsistent and gave me HUGE keyboard lag while typing.
    4. Good luck finding alternative OS support for these no-name "finger-sensing pads"
    5. Good luck with frequent driver updates: the software information screen shows 2008/3/20 (recent drivers) but if you dig into the drivers to check they are from October 2007.
    6. Good luck getting drivers directly from Sentalic: their download drivers page is password protected for manufacturers only.

As an owner of one of these "NEW" 6 cell Wind U100s, I would recommend that you DO NOT BUY ONE unless you are willing to deal with this neutered "finger-sensing pad." Honestly, installing the correct Sentelic drivers provided no functional improvement to just using the crippled touchpad as a "wheel mouse" emulator with the wrong Synamptics touchpad drivers installed. No wonder MSI did not feel it was necessary to correct this before shipping.

I am going to contact MSI to see if I can get an exchange for a Synaptic version since I believe this version is equivalent to a "bait and switch."

If you want some screen shots of the drivers under Windows XP (custom theme) look below:

Image

Image

Image

Image

Image
[/UPDATE2 ]

[UPDATE 1]
I found out on Friday that the newest versions of the U100 are shipping with a different touch pad and need different drivers. I confirmed this with a call to MSI USA. They DID NOT e-mail the drivers. But in their defense, my e-mail address it not easy and they could have got it wrong. So, there is no use in trying this fix. By the way, I have a 6 cell that I got about a week ago from mWave.com.

See this topic . . . http://forums.msiwind.net/viewtopic.php?f=19&t=1691&start=58
See this topic . . . http://forums.msiwind.net/viewtopic.php?f=19&t=1691&start=62
[/UPDATE 1]



I have been following these boards and I believe I have not missed anything, so correct me if I am wrong.

Has anyone tried a fresh "vanilla" install of XP to get the fully functional TouchPad? (I don't just mean a restore from MSI Recovery)

Once again, we are looking for the trackpad to install correctly (with true slide touch up/down and left/right). It should show up in the control panel under mouse as:
    "Pointing Device / Synaptics TouchPad V6.5"
    NOT "Pointing Device / Wheel mouse"

If you are unclear look carefully at these pictures:
CORRECT:

Image


INCORRECT:


Image


Last edited by sklingonsmith on Fri Aug 29, 2008 6:04 pm, edited 4 times in total.

Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Wed Aug 06, 2008 11:44 pm 
Offline
Wind Master

Joined: Fri Jul 18, 2008 11:19 am
Posts: 54
Yeah, I think someone on one of the other threads tried a complete reinstall of WinXP from another source. Still didn't work - must be a BIOS or hardware issue, methinks.


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Thu Aug 07, 2008 11:35 am 
Offline
Wind User
User avatar

Joined: Tue Jul 29, 2008 6:33 pm
Posts: 28
Location: Norwayland
Netbooks: MSI Wind U100
Dell D830
I just installed Windows XP Pro SP3 on my Wind. Windows itself didn't recognize the Synaptics, but as soon as i installed the drivers it successfully recognized the touchpad :) Scrolling and all works flawlessly.

_________________
MSi Wind U100 // 1 GB // 80 GB // v1.09 // Black


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Thu Aug 07, 2008 3:56 pm 
Offline
New Member

Joined: Sat Aug 02, 2008 3:25 pm
Posts: 4
Are you sure you had the faulty version one to start with?


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Thu Aug 07, 2008 4:58 pm 
Offline
Wind User
User avatar

Joined: Tue Jul 29, 2008 6:33 pm
Posts: 28
Location: Norwayland
Netbooks: MSI Wind U100
Dell D830
No, I'm pretty sure mine has been 100% right all the way :) Got it today ;)

But I didn't see that this question only affected those with faults.. Sorry about that.

_________________
MSi Wind U100 // 1 GB // 80 GB // v1.09 // Black


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Thu Aug 07, 2008 5:33 pm 
Offline
Wind User

Joined: Fri Jun 06, 2008 1:37 pm
Posts: 36
I have one of the 6 cells that is not working properly with the "Wheel Mouse" showing up. I have already customized my install and added my apps so I don't want to start from scratch unless I have a confirmed "works!"

But since no-one has confirmed that it doesn't either, I guess I'll have to give it a go. Finding the time to do it is a problem. At least I have a ghost image of my current install to roll back to if it doesn't resolve the slide scroll problem. (sorry poppy10 -- I'm looking for personal experience not just a 'I thought I read. . .')

Congratulations Zyrex! I really like this little guy too!


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Sat Aug 09, 2008 10:45 am 
Offline
Wind Guru

Joined: Tue Jun 03, 2008 12:39 pm
Posts: 237
It may be worth repartitioning your drive and doing another install of XP without affecting your existing install. Treat this as a clean install and then try the synaptics driver straight after without anything else to see if it works. At least this way it saves you destroying your current config.
FYI, as soon as I got mine, I did a clean install af an nlited XP SP3 and put the synaptic driver from MSI on it. It has always worked fine.


Top
 Profile E-mail  
 
 Post subject: Re: Vanilla XP install to correct Synaptics TouchPad V6.5???
PostPosted: Sat Aug 09, 2008 1:48 pm 
Offline
Wind User

Joined: Fri Jun 06, 2008 1:37 pm
Posts: 36
sklingonsmith wrote:
Sure enough, I just got off the phone with MSI in California and the tech guy said that there are new drivers for the newer MSI Winds because they use "Sentelic" touch pads. I assume he is referring to http://www.sentelic.com/en/stl3886.html

He is supposed to have e-mailed them to me, but I have nothing in my e-mail as of right now. If they show up, I'll post them. If not, I'll have to wait until Monday, because they close in about 5 min.

QUOTE FROM WEBSITE
Quote:
The pad module currently connects with system host via PS/2® interface and requires only the standard Windows® mouse driver to operate in a PC based system. The device also comes with an optional vendor's driver to support the additional features for the system users, such as on-pad virtual zones for vertical and horizontal scrolling.


hummm. . . sounds familiar.


I found out on Friday that the newest versions of the U100 are shipping with a different touch pad and need different drivers. I confirmed this with a call to MSI USA. They DID NOT e-mail the drivers. But in their defense, my e-mail address it not easy and they could have got it wrong. So, there is no use in trying this fix. By the way, I have a 6 cell that I got about a week ago from mWave.com.

See this topic . . . http://forums.msiwind.net/viewtopic.php?f=19&t=1691&start=58
See this topic . . . http://forums.msiwind.net/viewtopic.php?f=19&t=1691&start=62


Top
 Profile E-mail  
 
 Post subject: Re: New 6 Cell U100 don't use Synaptics TouchPad V6.5!
PostPosted: Sat Aug 09, 2008 2:20 pm 
Offline
Wind Guru
User avatar

Joined: Mon Jun 16, 2008 5:30 pm
Posts: 166
Location: TEXAS - it's a state of mind.
I have an original 3-call, and just installed the Synaptics driver from the symaptics website. I have all the functionality, side and pan scrolling with tap-hold-slide, user selectable sized zones for 4 button actions with double tap, sensitivity settings (for heavier handed people), etc.

Sad and glad to hear that the track pad got changed out so quickly. Does it have still the single button bar below the pad or is it physically split?

_________________
WHITE WIND RIDER (WIND Rider is flying, now!!)
2GB Ram, Touchpad 6.5 with autoscrolling and panning enabled, External battery (for 8 hrs up time).

"Isn't it AMAZING" - Mark Farner (Google him if you aren't old enough to remember...)


Top
 Profile E-mail  
 
 Post subject: Re: New 6 Cell U100 don't use Synaptics TouchPad V6.5!
PostPosted: Sat Aug 09, 2008 2:51 pm 
Offline
Wind User

Joined: Fri Jun 06, 2008 1:37 pm
Posts: 36
No, it is exactly the same physically. I am NOT so glad. It looks like MSI is going cheap on components. I would rather have a trustworthy, proven touch pad with well developed drivers. Who knows what we are looking at with this stuff.

I am starting to regret that I didn't just get a EEE 1000h instead.

My list of disappointments keeps growing:
    touchpad
    speakers
    no overclock function
    cost

But I have to say, I really do prefer the way the wind U100 looks over the EEE PCs and I did get a 6 cell.


Top
 Profile E-mail  
 
 Post subject: MSI's E-Mailed Drivers Didn't Work for Me
PostPosted: Sun Aug 10, 2008 12:10 am 
Offline
Wind Master

Joined: Wed Jul 23, 2008 2:33 am
Posts: 53
They e-mailed me a new Sentilac (or whatever) driver and, although it did present the options of vertical and horiz. scrolling, it did nothing to change anything, so I RMA'd it back to them. I can only hope that, if they give me a replacement with working touchpad, that the wifi works!

BB


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Sun Aug 10, 2008 8:12 am 
Offline
Wind User

Joined: Fri Jun 06, 2008 1:37 pm
Posts: 36
Yes, I think I'll try to get an RMA to exchange my "defective" Wind for one with a Synaptic touch pad too. This Sentelic "finger-sensing pad" is beyond poor in options and function. I am very disappointed with MSI.


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Sun Aug 10, 2008 9:01 am 
Offline
Wind Master

Joined: Fri Jul 18, 2008 11:19 am
Posts: 54
Thanks for the update - nice XP theme, btw - I think I have the same one!


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Sun Aug 10, 2008 11:43 am 
Offline
Wind Guru

Joined: Mon Jun 30, 2008 2:04 pm
Posts: 256
personally if you use the touchpad then Id RMA any machine that doesnt have the touchpad functionality it should - let MSI fuck around with maybe its this driver maybe its that one

edit - by looks of it the new pad doesnt use slide to scroll it just uses the corners, so instead of emulating someone grabbing the scroll bars with a mouse it emulates the user clicking the scroll up scroll down arrows at the top and bottom (or left and right) of a page?

Going on basis of the reports that folks have been havingwhen using the 'wrong' driver ie only scrolls if you touch the corners etc can we assume that the only point of installing the proper drivers for this is to disable some of its functionality rather than enable it (ie turn off the scrolling feature, and turn off the tap to click?) ..cos if you actually want the corner scrolling or the tap to click those are permanently on for this particular type of pad with any other driver anyway?


Last edited by snorkelman on Sun Aug 10, 2008 1:06 pm, edited 2 times in total.

Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Sun Aug 10, 2008 11:51 am 
Offline
Forum Moderator
User avatar

Joined: Wed May 21, 2008 1:28 pm
Posts: 1703
Location: Singapore
What's wrong with Synaptics? Everyone uses it... does MSI really need to cut cost until that extent? :ugeek:

_________________
Been following the MSI Wind ever since I heard about it :D.


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Sun Aug 10, 2008 12:21 pm 
Offline
Wind Guru

Joined: Mon Jun 30, 2008 2:04 pm
Posts: 256
doody wrote:
What's wrong with Synaptics? Everyone uses it... does MSI really need to cut cost until that extent? :ugeek:


could be as much a supply as a costs issue

You take a best guess at the amount of units you need and you place your order X weeks or months in advance. Get it right and you've got enough parts to see you through untill your next order is processed and completed.

Turns out you actually need twice as many as you initially thought you would during that time then tough shit you're at the back of the queue. You can waive all the money you like at them if the manufacturer of that component is tied up honouring other orders there isnt a lot they can do about it. So you then need to start fishing for an alternate supplier

Go the other way and overestimate and you're left with a bundle of components you no longer need.

The more experience and prior sales of a similar device you have under your belt the better the chance that your estimate will be on the money.

Build something new you've not sold the likes of before that turns out to be a runaway hit and you're always open to this sort of problem the first time around.

then again it could be synaptics competitors took MSIs cheif buyer to a bar full of large breasted women plied him with expensive drink and convinced him of the amazing benefits of touchpad corner scrolling over smelly old finger sliding :)


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Mon Aug 11, 2008 2:29 am 
Offline
Wind User

Joined: Fri Aug 08, 2008 4:46 pm
Posts: 48
Anyone know how hard it would be to replace one of these trackpads oneself? It might just be quicker and cheaper for me to replace it myself, since I purchased my Wind by mail order.

Not sure how I'd find a spare Synaptics pad (or more likely entire MSI bottom case) though. Grrr.


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Mon Aug 11, 2008 3:13 am 
Offline
Wind User

Joined: Fri Jul 25, 2008 5:19 pm
Posts: 34
Location: South Carolina, USA
this makes me so angry.
i waited a month to get the wind and now i have a shitty trackpad for staying true to MSI rather than jumping ship to EEE? wtf.
im pondering RMA'ing it back to MSI, however, theyre on the opposite end of the country and i'd like to have the computer back before school starts in 2 weeks.

what to do?

is there even a guarantee they'll send you the computer with the synaptics touch pad?

_________________
White 3-cell - Ordered 7/7 from Buy.com
Buy.com Order Canceled 7/28
Black 6-cell - Ordered 7/25 from MWave

Perhaps I will Jump Ship and get an eee 901...
I hope not


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Mon Aug 11, 2008 11:12 am 
Offline
Wind Master

Joined: Wed Jul 23, 2008 2:33 am
Posts: 53
willl let you know. they just received mine. exactly what should i ask for?


Top
 Profile E-mail  
 
 Post subject: Re: [BEWARE]New 6 Cell U100s use Sentelic NOT Synaptic TouchPads
PostPosted: Wed Aug 13, 2008 8:10 pm 
Offline
Wind User

Joined: Fri Aug 08, 2008 4:46 pm
Posts: 48
Quote:
exactly what should i ask for?


store credit


Top
 Profile E-mail  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 147 posts ]  Go to page 1, 2, 3, 4, 5 ... 8  Next

All times are UTC


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group

phpBB SEO

Contact US  --   Forums  --   Wiki  --   Images